Charleston, WV Area Command

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Family Stores

Help Heal The Broken Through Our Family Stores

 

DUE TO COVID-19, STORE HOURS HAVE CHANGED AND ARE OPERATING TUESDAY – FRIDAY 11 AM – 4 PM.  WE ARE CURRENTLY UNABLE TO CONDUCT IN-HOME PICKUPS.  YOU CAN STILL DONATE ITEMS BY DROPPING THEM OFF AT OUR WYOMING STREET LOCATION OR CALLING OUR STORES AND SCHEDULING TO DROP OFF AT AN INDIVIDUAL STORE.  

The Salvation Army Charleston Area Command currently operates 4 family stores. Please select the store closest to you for the address and phone number. You may also schedule a pick-up by calling (304)343-4548 x 1123

Donation Center

207 Wyoming Street
Charleston, WV 25302
304-343-4548 x 1123

Volunteer Opportunities in our Family Stores include:

  • Sorting Donations
  • Warehouse help
  • Hanging Clothes
  • Store Help

Call your local Family Store to speak to someone about Volunteer Opportunities.

Family Stores

Charleston

207 Wyoming Street
Charleston, WV 25302
(304)344-5531
Pick-ups available for zip codes:
25301 – 25314.

Cross Lanes

911 Cross Lanes Drive
Cross Lanes, WV 25313
(681) 217-2027
Pick-ups available for zip codes 25064, 25177, 25202, 25313.

Spencer

408 Main Street
Spencer, WV 25276
(304)519-2507
No pick-ups.

Chapmanville

9 Commerce Park Rd,
Chapmanville, WV, 25508
(304)-855-1767
No Pickups

Frequently Asked Questions

Where does the stuff go that you don't sell i.e. salvage bales?

Products we call soft goods are clothing, linens, curtains, blankets, stuffed animals, Etc. It is baled up into 1,100 Lbs. bales and sold to a broker by the pound. Shoes that do not or will not sell are paired and crated and sold to buyers for repurposing. Any metal good we receive is sold to a local recycler by the pound. Cardboard and certain paper goods are baled up and sold for recycling. The funds for this go back into service to the community.

What makes Salvation Army different from other thrift stores?

The Salvation Army uses the funds from the family store operation to meet needs for those in need with the necessary food, clothing and or furniture to continue life functions free of charge. Family stores also help enable us to provide financial assistance for rent and utility bills.

When will more products be coming out?
The warehouse located on Wyoming street processes all incoming donations for three of the four stores. As fast as product comes through the doors or from Home Pick Ups the employees process the best of the best and send to the stores. The flow of incoming donations dictates how fast the product gets to the sales floor. The more donations we receive the faster the product gets to the floor.
Do you accept televisions?

We cannot accept televisions for 3 reasons:

  • Analogue televisions are no longer sought after by customers
  • We have no way to recycle them without additional cost to The Salvation army and our waste hauler will not accept them for disposal.
  • Locally the city lifted the ban and trash collectors will pick up used televisions.
What is the money used for from the thrift store?

Funds generated by the family store operation go back into direct services for those in need in our community.